Remote pc software is designed to give a person access to a computer that is not physically accessible. This may seem to be a totally unnecessary undertaking, but for those who work with computers on a regular basis it can save huge amounts of time. By being able to control computers that are located in other rooms in the same way they could if they were sitting right in front of it, many tasks are simplified.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
A similar situation can occur when visiting others, and you want to share a picture or some other document that is stored on your home computer. Before this type of software was available the only way to share these documents would be to return home and make copies.
Streaming media from your home computer to any other computer is also possible. Without having to make multiple copies of all of your files, you can take your movies and music with you anywhere. There are even apps that let you stream audio and video to your smart phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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